When hiring PineTree Whispers Editing or Proofreading services you acknowledge and accept the terms and conditions noted below.
Confidentiality, ownership, and copyright of documents
As a freelance editor I am committed to providing you with a secure, reliable, and confidential service, to the best of my ability.
I will not share personal information, documents, or business content with anyone other than my client (you), either directly or indirectly. This includes: your name, your mailing address, your phone numbers, or your email address which are needed for assignment purposes.
PineTree Whispers Editing and Proofreading will not be held responsible for the information within the documents provided by the client, including misleading information, offensive statements, or third party copyright. I reserve the right in such cases to decline the project. If I already began work on your project and you decide not to continue, I deserve the right to request payment for the work that I already completed.
PineTree Whispers Editing and Proofreading strives to give its clients complete satisfaction, whether it is a proofreading project or an editing project.
However, I don’t guarantee that edited documents are perfect and error free. Clients are responsible for reviewing edited documents and notifying me of any issues they find. All corrections are made at no extra charge.
Accuracy of provided personal information
Clients are responsible for providing correct information (name, address, phone number, email address, and payment details) when submitting a project. Clients bear responsibility for any problems, errors, or legal issues as a result of submitting false information. All information is confidential and won’t be shared with anyone.
Content on this website many not be used in any manner, not for any purpose without my permission to do so. Please inquire.
Refusal of Service
PineTree Whispers Editing and Proofreading reserves the right to refuse a project for any reason and without an explanation.
Financial Fraud of Theft
PineTree Whispers Editing and Proofreading will not be held liable for any circumstances resulting from technical problems (including server and connection issues) beyond my control. I strive to meet deadlines and communicate with clients should a problem that would affect this come about.
Submit documents electronically as an .rtf file or as a PDF file. If there is a problem converting the PDF to an editable text file I will ask you to resend it as a .rtf file.
I will respond within 2-5 business days by email (or phone) with the total estimated cost for your project or request additional information. If cost is provided, you will pay by money order sent by snail mail. All projects require a 50% deposit upon submission.
PineTree Whispers Editing can, in most cases, begin work on your project within three to five business days from receipt of the materials and deposit.
For rush orders inquire by email before submitting material. If time is available I will let you know if I can take on a rush project. All rush projects will incur a surcharge of 10%.
PineTree Whispers does not accept personal checks or business checks. We do accept money orders sent by snail mail. Payments should be made out to Gloria Oren and mailed to :
Attn: Gloria18221 NE 24th St
Redmond, WA 98052
Confirmation email will follow the receipt of payment.